ZLINE Showroom Policy Effective Date: 06/18/2022
ZLINE Kitchen and Bath is focused on growing its showroom network and continuously support and incentivize our partners who display ZLINE products. This agreement is to ensure products are being properly used for display purposes. Showroom products are NOT to be sold to customers. Selling showroom products without written approval from ZLINE will result in removal from ZLINE’s showroom map.
PURCHASING. Showroom products are offered to qualified dealers at 50% of MAP. ZLINE requires 50% of retail value to be reimbursed under the following circumstances:
- Dealer does not sell a greater retail value of showroom product in the first 6 months. - If the ZLINE display product is not displayed for at least 24 months.
- If the showroom goes out of business or is closed for an extended period.
BENEFITS. ZLINE offers the following benefits to dealers with displays:
- An additional 1 year of manufacturer’s warranty on any new range sold (2 years total).
- Participation in ZLINE's Spiff Program (see below for details).
- Feature on ZLINE’s showroom map.
REQUIREMENTS. Showroom dealers shall maintain the following requirements to qualify for the benefits outlined above:
- Showrooms must display a minimum of 4 products or 2 vignettes to be eligible for the SPIFF program.
- Dealers must display products for a minimum of 2 years, beginning on the date of installation.
- A minimum of 3 photographs clearly showing products or vignettes on display are required to be added to the showroom map on ZLINE's website. Display photos must be submitted digitally, on a quarterly basis, to the dealer's account manager to maintain the benefits above. The first round of photos must be submitted on the date of installation, after which a quarterly submission date will be established between the dealer and account manager.
- Products must be maintained in good condition. Product defects, issues, or damages that occur during installation or that may occur during the display period must be reported to ZLINE, via the dealer's account manager, within 3 business days of the defect, issue, or damage occurring.
DISPLAY UPGRADE. Dealers who wish to upgrade their display product to new models can reach out to ZLINE for written approval to sell their displays with an open box discount after submitting an order for a new display product. Manufacturer’s warranty and spiffs will not apply to these sales.
Spiff Program:
- In order to be eligible for the SPIFF program, vendors must display no less than 4 products or 2 Vignettes (starting January 1st, 2023).
- Claims must be submitted to the following link.
https://zline.force.com/spiffForm/s/
- The following information is required in order to process SPIFFs:
ZLINE Reference Number (Ex. ZLD00000)
○ Check Recipient Name
○ Check Recipient Email
○ Check Recipient Address for physical check
○ Product with SKU
- SPIFFs will be issued after the 30-day window for returns has closed. (I.e. if a product is sold in January, the spiff will be paid in March).
- The total monthly SPIFF balance must be at least $25 to be processed.
- SPIFFS MUST be submitted no more than 30 days after the purchase date. ● The SPIFF program is subject to change without notice.
- To qualify for the SPIFF program the vendor must possess a valid resale certificate. ● All SPIFF submissions are subject to review, and any that do not meet the guidelines communicated will not be paid.
- No SPIFF will be paid for display items sold by the dealer.
- If you have any questions regarding the SPIFF Program, please email spiffs@zlinekitchen.com